What is a “cookie”?

Cookies are small text files saved on your device by websites that you visit. Cookies contain various information which is often necessary for a website to operate properly. Cookies are encrypted in such way that unauthorised persons have no access to your personal data.

Why do we use cookies?

For instance, we using cookies to save your settings. As a result, your next visit will be more pleasant and more effective. We also use them to adequately personalise the information we display. This means that relying on cookies, we present content that may be of interest to you. With cookies we can collect statistics: how many people visit our site, what sub-pages they visit, what is of most interest to them, etc.  We are also able to correct and adjust the site so that users may find the information they require in an easier way. Cookies perform a very important function – without them using the Internet would be less pleasant.

What kind of cookies do we use?

We distinguish among cookies subject to the purpose for which we use the information collected with cookie – basis and marketing cookies.

Basic cookies

Technical Cookies  – are necessary for the website to operate properly. We use them, among others, to:

  • ensure that the website is properly displayed – depending which device is used,
  • adjust our services to your choices – e.g. the selected language,
  • remember if you have agreed to display certain content.

Analytical cookies with which we can make settlements with our business partners, improve and measure the effectiveness of our marketing activities and improve the functioning of our web site. We can for instance:

  • review statistics concerning traffic on the site and check sources of such traffic,
  • detect various types of abuses, e.g. artificial website traffic (bots),
  • restrict certain marketing activities, among other, in order to protect users against spam (being multiple displays of the same advertisement),
  • measure the effectiveness of actions pursued for us, e.g. in Google’s advertising network, in partner programmes, on external web sites,
  • make settlements with business partners for advertising services on the basis of registered user actions.

Marketing cookies with which:

  • we personalise advertisements displayed in external web portals.  Among others, we rely on the behaviour of users on our site.  We take into consideration the interests, age, gender, and other information so that we can match advertisements to our users’ preferences.
  • we adjust the content of advertisements displayed on inghipoteczny.pl,
  • we adjust the content of web sites.

The information on the cookies used by us, systems, and trusted partners can be found in the table.

May I waive accepting cookies?

You may always change the browser's settings and reject requests to install cookies. However, before you decide to change the settings, please note that cookies are for your convenience while using the website. As a result, you will receive more personalised advertisements.  Switching cookies off may affect how our website will be displayed in your browser.

What happens if you do not agree to using cookies?

When you enter the site of ING Bank Hipoteczny, you may refuse to cookies being used for marketing purposes. Then we will not be able to adjust our advertisements on the basis of information collected by ING Bank Hipoteczny or ING Bank Śląski on the web portal.  However, advertisements will continue to be displayed on the site of ING Bank Hipoteczny and on other web sites.

Other information related to data processing

Data Controller

ING Bank Hipoteczny S.A.
ul. Chorzowska 50
40-101 Katowice

Data Protection Officer

Lilianna Rother-Obrączka
ul. Chorzowska 50
40-101 Katowice
E: abi.bank.hipoteczny@inghipoteczny.pl

Data Controller

ING Bank Hipoteczny S.A.
ul. Chorzowska 50
40-101 Katowice

Data Protection Officer

Lilianna Rother-Obrączka
ul. Chorzowska 50
40-101 Katowice
E: abi.bank.hipoteczny@inghipoteczny.pl

 

How to switch cookies off?

You may delete cookies from your browser at any time and block the possibility of their installation again.

Depending on the browser you use, an option of deleting or withdrawing the consent to cookies installation may be different. Below are links to examples of instructions to be followed.